When opening an account for the first time, there are many questions and there should be many aspects to worry about. We have compiled an article about what kind of questions are asked and how to solve them. I hope you can refer to it.
- Points to note when opening an account
- Frequently asked questions about opening an account
- Why is the examination at the time of opening an account lax?
- If you cannot upload your identity verification documents
- Is identity verification available on Saturdays, Sundays, and holidays?
- Is there any age restriction?
- Support center response time
- Is it possible to withdraw?
- Can I trade on Saturdays and Sundays?
- What happens if the balance becomes negative?
- About the trading platform
Points to note when opening an account
Please note the following points when opening an account. Of course, FX companies also make rules, so users who do not follow them will be punished. Therefore, the following points must be observed.
Multiple accounts opened by the same person
Global GT, FXGT, and even Crypto GT do not allow the same person to create multiple accounts within their respective brands. This is because you can get the bonus many times by creating multiple accounts. Failure to do so will result in penalties such as account suspension. Please do not do this as your account will be frozen. This measure may be enforced even with the same IP address.
If there is no transaction for more than 90 days
Even if you open an account, if there is no transaction for a long time, the account may be closed. If you leave your account idle for 90 days, your account will become a dormant account. If your account becomes dormant, a $10 monthly maintenance fee will be deducted from your account. Basically, you can activate your account by contacting customer support.
Frequently asked questions about opening an account
Here are some frequently asked questions about opening an account. I would like you to refer to the following points. If you cannot solve the problem, it is preferable to contact the support center immediately. Please refer to the following articles.
Why is the examination at the time of opening an account lax?
The examination when actually opening an account is so loose that it is impossible. Even if you are unemployed, a housewife, or have no income, you can easily open an account. As a management side, I would like many people to open and trade. thereby making a profit. In addition, the GT group uses zero cut. Even if your account balance becomes negative, you will not be charged a margin call. As a result, the review process is lax.
If you cannot upload your identity verification documents
In order to open an account and activate it, we have to go through a document screening, but there may be cases where the documents cannot be uploaded due to problems with your device or network. In that case, we recommend that you refer to the above article and contact the support center. Confirmation documents can be sent as an email attachment.
Is identity verification available on Saturdays, Sundays, and holidays?
The support center is basically available on weekends and holidays. However, since account activation requires visual inspection, it is often not done on weekends and holidays. Basically, account activation will be confirmed after Monday of the next business day. However, the account opening procedure can be done at any time.
Is there any age restriction?
Age limit is OK if you are basically an adult. Please note that account opening may be refused if you are a minor. Also, the definition of adult differs from country to country, so you must follow the rules of your country of residence.
Support center response time
As introduced in the above article, the support center is basically available 24 hours a day, 365 days a year. Therefore, you can contact us at any time. Live chat is recommended for immediate response.
Is it possible to withdraw?
Withdrawal is of course possible. After opening an account, log in, click “I want to cancel my membership” from “Open a ticket” in the support center, and proceed with the description. You can also start the cancellation process by talking to the support center.
Can I trade on Saturdays and Sundays?
Unfortunately, foreign exchange, precious metals, energy, etc. are traded only on weekdays. But virtual currency is different. Cryptocurrencies are supposed to be tradeable 24 hours a day, 365 days a year. Virtual currency is strongly recommended for those who are mainly active on weekends and holidays.
What happens if the balance becomes negative?
The GT Group uses a zero cut system. If Global GT, FXGT, and even Crypto GT become negative, the FX company will bear the burden and force the balance to zero. This means that users do not have any risk of incurring debt.
About the trading platform
MT5 is the only trading tool for Global GT, FXGT, and even Crypto GT. Please be assured that when you open an account with MT5, you can download the software for free. I can’t use MT4, so I have no choice but to give up.